I purchased this lock and loved it at first but then after a couple of months it began working only sometimes and I would have to constantly use the key. I changed the batteries several times but to no avail it still has a mind of its own. Sometimes when it is working I will hear several beeps after I open the door, if it does this then it will open using the keypad the next but if it doesn't beep then it won't work for a while then it will later just randomly start working. Not sure what else to do to get it to work.
Date Added: 12/05/2012 by Alice
good design,high quality,great service .good luck ,we have bought this model since last month.it works very well .
I will ask my friend to buy more .